Auto Collisions & Mechanics, Inc

THE MOST REASONABLE MECHANIC I HAVE DEALT WITH. Reasonable rates, never "finds" other unexpected "necessary" repairs. Talks with you for alternatives if any. Only one I trust in the area. Has repaired over 20 of my personal and work vehicles for me.

This has been my worst car repair experience to date! The owner "Allen Kwon" had my car for over 3 weeks for the "check engine" light. He initially claimed it would take 2 days to repair but 2 weeks later it was still sitting in his shop. I had to rent a car for 2+ weeks while waiting on him to finish my car. Just when he claimed it was working properly, I’d get back on the road and the check engine light would come on yet again!! Because I was in the middle of purchasing a new home I told him I could no longer afford to rent a car so he offered to let me drive his car until he was finished. As you can imagine, a mechanic's work car is oily/dirty/funky but I had no choice but to drive it because I was desperate. He later reimbursed me for half of the car rental fees and I was very grateful. When he finally finished the engine work on my car he told me my engine was good to go and that he even gave me a "free" tune-up. Yeah, right! Two months later the "check engine" light is back on. I was going to go back to him this weekend to figure out what the problem is but after some very unpleasant text messages I've decided to just take my car somewhere else. He was very unprofessional and angry so I’d be a fool to take my car back to him – his work cannot be trusted at this point!! I have all of my paperwork for the work he claimed to have done so I plan to go to a Mercedes-Benz mechanic for a second opinion. If they tell me he did not do what he claims to have done and doesn't reimburse me for the new repairs, I will be taking him to Small Claims Court. If this review can help but one person my job is done. Do yourself a favor and stay away from this place if you have a Mercedes Benz that need engine work. The owner claims to know Mercedes-Benz cars but apparently does not have the expertise to repair them nor the professionalism to work with unsatisfied customers.