More Info
- General Info
- At Bray & Scarff, we do more than sell appliances. We design and install entire kitchens. We have our own team of expertly trained sales staff, designers, installers and more, and will manage the whole process, from the planning stage all the way to the finished kitchen. We're the number one local and independent appliance retailer with 14 locations in the Maryland and Northern Virginia. Come to Bray and Scarff, where it doesn't cost more to get more.
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- BBB Rating
- Brands
- Maytag
- Payment method
- master card, visa, financing available
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Reviews
08/17/2011
Provided by SuperpagesI bought a brand new washing machine. It was broken the next day . I called & they told me the paperwork was going through & they would call me when it came in. 2 weeks later...I called & was told the machine was never ordered. When I talked to all the different departments...they kept moving the blame around. I have never experienced such rude customer service ! When they wouldn't put me through to a supervisor...I finally called the operator. When I got a woman who I had already spoken to , she said SARCASTICALLY..."What can I help you with , AGAIN ?!?" The supervisor was not at all concerned the way I had been treated by their customer service. I asked why they didn't follow up on the broken machine they had sold me...there answer was... "we don't do that here." Enough said !
Details
Phone: (301) 317-0400
Address: 8610 Cherry Ln Ste 8, Laurel, MD 20707
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