McKenney Chevrolet Cadillac Buick GMC

Great place to buy a car, just wonderful you will not go wrong getting a car from McKenney Chevrolet

I have an unfortunately bad review of McKenney. As a matter of fact, whenever I get into my car, I literally think of McKenney and my sales person and get frustrated and sick to my stomach. That is absolutely no exaggeration although I wish that it were.



If you are fond of driving a car that has been wrecked and not disclosed to you as a buyer, missing work to sit in dealerships for repairs, driving a car with no model emblems, have extra carpet laying around for floormats, prefer oil spots from your new vehicle all over your driveway, suffer from complete nausea when you even look at the vehicle, and a loud transmission whine whenever you let off the accelerator....McKenney is the spot for you.

Do not fall for this place's tricks! They run a decent "good-cop/bad-cop" scam, but the more you dig, the more you find that management is just as bad (or worse) than the sales team. Here's how it works:



They (usually salesman) will do you wrong. When you call them on it, the sales manager gets involved. He'll start apologizing and sympathizing and promising to make it better. He might even get the owner involved so they can wring their hands together. This can be convincing patter but rest assured that it is intended only to get you out of the store so they can move on to the next victim.



It's too bad they can't sell cars as well as broken promises and excuses - on the taxpayers' dime, too. Shame on them!

Don't bother with this place! McKenney Chevrolet makes promises and deals but does not keep them. McKenney Chevrolet misrepresents complaints and distorts the truth. McKenney Chevrolet invests heavily in online reputation management to censor honest criticism. Don't waste your time and money with this outfit. They will burn you bad.

Our sales guy Randall Farmer was wonderful....he listened to us and what we were looking to buy. He was very friendly, attentive and truly wanted to make things work for us and McKenney.



Atmosphere was friendly, non-pressuring and overall great experience. I would recommend Randall and anyone on the staff to work with in finding that right vehicle.



I love my new car and truly am happy with my experience. I will go back to buy my next car!

Great service and very helpful!

I recently visited your dealership on 1/9/2009 to have a part installed on my car that I ordered and I after my experience with your dealership, I will never have your service department do any type of work on my car ever again. I have heard negative comments about your business and from my experience, it was true. I had a glove box handle installed on my car and it took your service department over 4 hours to get my car back to me! My car was ready before Tim(in your service department) went to lunch around 12:50ish and he had the nerve to tell me that my car was ready when he left but he was going to call me after he got back. I had to call him back because David or Dave couldn’t locate my ticket! How would he like it if someone had did him the same way? I sat at my house waiting unnecessarily for more than an hour when I could have picked up car. Then when I came to pick up my car, I had to walk all the way out in the parking lot and get it myself. No one offered to bring it to me but they were quick to send me to the cashier to get my money! I had actually considered purchasing my next Cadillac from your dealership but I will gladly drive to Charlotte or any other surrounding area to avoid giving your business any more of my money after my experience. I’ve always purchased my cars from another dealership on Franklin and they have never treated me that way or made me walk to get my car. I do need to purchase a lock for my glove box but I WILL have another dealership install it for me.