More Info

Extra Phones

Phone: (603) 490-2242

Brands
asics, beautifeel, birkenstock, dansko, dunham, ecco, finn, keen, merrell, naot, new balance, rockport, trotters
Payment method
amex, discover, master card, paypal, visa
Location
The Mall of New Hampshire
Neighborhood
Lower South Willow
Categories

Reviews

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Katlyn K.

12/28/2015

Overall

I've worked in retail in my life so I'm patient and understanding with retail employees, with that being said, I went in to buy uggs this afternoon around 3:30/4 was approached by no one, so I patiently waited to ask if my size was available. Finally told someone and waited as they went out back. Saw the women come back out go to a different customer and start selling her. I waited again as it is the holidays and I understand. Ten minutes went by when I approached a gentlemen to ask what the status was. He tells me sorry she should have told you you we don't have that style available. I asked why I stood around waiting so long for that simple answer to which he replied were doing the best we can. As I am leaving the store I hear him making fun of my shoe size to the preteens at the register and talking badly about the situation that just arose to third parties that weren't involved. I went back apologized about my fathers attitude who was with me, but kindly explained how displeased i was with the customer service I received and the fact I was being blatantly bullied because of my shoe size. All in all he laughed about my complaint and carried on. I will never, not even in the worst circumstances do business with the walking company again. And relay the message to anyone who thinks about shopping there.

Details

Phone: (603) 641-9255

Address: 1500 S Willow St Spc N145, Manchester, NH 03103

Website: http://thewalkingcompany.com

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