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- Weâ??re a premier Buick GMC dealership in the Dallas-Fort Worth area. Visit us to find an incredible collection of new and used cars, SUVs and trucks for sale, along with a state-of-the-art service facility with factory-trained technicians. Our new inventory is comprised of excellent selections, including the Acadia, Sierra, LaCrosse and Enclave. Buyers will also be impressed with our assortment of used Buick and GMC models. If youâ??re in need of service, we boast a high-tech auto repair shop in the DFW area. You can trust that your car is in good hands not only because we hire certified techs, but also because we use OEM parts and have top-quality equipment. Stop by soon to see what separates our car dealership from the rest!
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Reviews
01/17/2016
This dealership has been hit or miss for my family. I would say that at the moment the service department is top notch. However, the sales department really needs to replace their staff. I recently bought a truck from them and when they took it back to have it detailed before I drove it off, it returned with no floor mats in the GMC Denali. As it was late on a Saturday night, they said they would look into it and get them to me. A week later, no news so I stopped in and spoke with the salesman and I just get the run around about how the truck didn't have any. This is completely ridiculous because they were in the truck when I test drove it. The bottom line is they lost them and would rather lie about it than make it right. They have definitely lost a customer family because loyalty is only earned through customer service and honesty. Buy elsewhere but visit the service department for your needs.
09/01/2015
My wife and I visited this dealership in hopes of getting a deal based on the advertising on tv and the buick website. However, we were more than disappointed to find out that this dealership would not honor their own advertised prices and deals. One salesman, Wade, even admitted that the ads were misleading and only used to bring in customers. He further explained that this is the industry standard so every dealership does it. Another salesman, Byron, kept using salesman tactics to get you to sign today. He grossly misrepresented the financing costs to try and get us to sign that day. I understand the feelings of the consumer who would feel bullied and pressured by these salesmen. The best rights you have as a consumer is to stay away from this dealership and warn others about their misleading practices.
There is one saving grace about this dealership, and that is our first salesman Josh Lewis. He was honest and upfront about the process. He never tried to strong arm us or make us feel bad about the experience. If you do ever consider going buying something from this dealership, please deal with Josh only.
Details
Phone: (469) 804-2338
Address: 3950 S Central Expy, Mckinney, TX 75070
Website: website
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