Broadway Auto Clinic

After spending a good 3 years trying out and writing off at least 15 different mechanics I finally have found one: Broadway Auto Clinic. These guys did an excellent job of explaining every facet of my car and problem, explaining what was urgent and what was extra, and even gave the time to think over my choices. In the end I was extremely satisfied.



This is a real American business: they treat you with respect and help you in any way they can.



I have and will continue to suggest them to all of my friends, do your self a favor and try them out.

I was on my way to take my son to day care in Cohoes when my car started jerking and poping and just quit running on the hiway. The tow truck came , and I told him I didnt know who to go to, so I asked the tow truck driver where I should go. He said that Broadway Auto Clinic was a really good place to go, and that are great mechanics and wont rip me off. I live in Scotia, so I never heard of them. But I had it towed there anyway. I have to be honest. I am a single mother and I know nothing about cars . The owner could have told me anything, and I would have believed it. I have nobody to call for advice. I always get ripped off when my car breaks. So I was very scared and though I was going to get really bad news after they looked at it. They drove me to my childs day care, and me to work and called a few hours later. They said that the fuel gage was not reading right, and my car was just out of gas! They put gas in it and it started right up. They gave me a price to fix the gauge, and told me not to let it go below 1/4 tank for now, and I'd be ok until I had the money to fix it. So they came and picked me up from work, and the only thing they charged me for was 20 bucks for the gas they put in it!! I couldnt believe how lucky I was to have found a honest place to go to after my bad luck in the past. The owners names are Rick and Sandra, and they are really nice people. Its a beautiful place too. They even have a big plasma tv in the waiting area ! I will definately go back there when I need something done

I have had such a difficult time trying to find a good mechanic. Colleagues referred me to Broadway Auto Clinic and I had hoped that finally I found a company that was fair and trustworthy. I recently had some repairs done to my car for which Broadway Auto Clinic confirmed had fixed the issue. Furthermore, they had called and requested additional time (= additional $$) to further investigate the problem and communicated with confidence that the wheel bearing replacement to the tune of $300.00 had addressed the issue. The minute I drove it off the lot, the problem started right back up. When I brought the car back in they made a number of excuses, such as "well we only test drove it a couple of minutes" and "we can't know everything about cars." Then to add insult to injury, they said they didn't know what else to do and I would have to take it to the dealership to have it fixed. No refund, no apology, just an I can't fix it after they had charged me $300.00 to fix it. I am trying to dispute the charge through my credit card company but Broad Auto is providing false information. The way in which this was handled was extremely unprofessional, unethical and cowardly. I hope this review prevents an unsuspecting buyer from experiencing the same. I wish I had read the reviews here before going to Broadway. I never would have gone. I would have traded in my car like I was thinking about doing and saved myself $800.00. I ended up having to get rid of the car anyway.