Dr. Allen Max Germaine, MD

I have nothing positive to say but will try to briefly list why: My wait time averaged 45 mins; I competed record requests but they didn't get records because they had misfiled forms; I was told by 2 staff members for 2 different situations I would be getting a call back and neither did so; was told on 2 occasions medications would immediately be sent to Walgreen's but didn't happen; and while explaining some of this to Norma, who I was told was in charge of medical personnel, she was rude, unapologetic and hung up on me?? Overall a horrible experience due to uncaring, unprofessional and incompetent staff.