More Info
- Email Business
- BBB Rating
- Extra Phones
Phone: (480) 838-0971
TollFree: (866) 973-6408
- Brands
- 3M, Acme, Basf, Binks, Diamond, Diamont, Fleet, Matrix, Sherwin Williams, Sherwin-Williams, Western
- Payment method
- amex, cash, discover, master card, visa
- Other Link
- Other Email
- Categories
- Other Information
Wheelchair Accessible: Yes
Parking: Lot, Free
Reviews
08/04/2011
This was my third attempt at getting paint mixed for a single part on a 40 year old car. Every time I ask for someone with some experience, I get the reply (even when there are 5 other employees standing around) sorry I'm the only person here. I am told they match paint by trial and error. That means if it does not match, I have to drive 20 miles each way for someone to try again. Then they have the nerve to say, well you can blend it in. That means I will not only have to paint the hood but both fenders, leading edge trim on the fenders, the leading edge trim on the hood, and both hood scoops. Then there is hours needed to buff it out. Why, "We don't have a computer to scan the paint sample.".
This means they would rather keep several employees in the paint department to continue to match print by trial, and have customers return several times to get it right. With a computer they could scan a sample and get the color (except for extreme non commercial colors) right 99% of the time. This would save the company tens of thousands of dollars each year and save customers many hours and gas to drive back and forth. This only benefits people that are paid hourly and pass the extra cost on to the customer.
Computers for matching automotive paint have been available since the early 80's and now are state of the art. Before moving out here from Illinois, I have had paint matched several times and only once did the paint need to be tweaked. I am going to take my business to a shop where I won't get a 20 mile each way runaround, but perfect paint on the first visit!
Their web site link is no good, and people who answer the phone could care less if the customer had a bad experience.
Details
Phone: (480) 835-0971
Address: 707 S Country Club Dr, Mesa, AZ 85210
Website: http://www.spaceagepaint.com
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