More Info

General Info
CarMax is America's 1 used car retailer. Whether you're buying a car or selling your car, we've got you covered. We've been revolutionizing car buying since 1993 with our no-haggle prices, no-pressure shopping experience, and wide selection of vehicles. We stand behind our used cars with a 5-Day Money-Back Guarantee, no questions asked. See your local CarMax for written details. Visit carmax.com to explore more than 40,000 vehicles at our 160+ CarMax locations nationwide. Is your dream car at a CarMax across the country? No problem! You can ship a car from one CarMax store to another, with no obligation (fee may apply).
Payment method
amex, cash, check, debit, discover, master card, visa
Neighborhood
Miami Lakes
Categories

Reviews

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RE
Rebekah E.

04/01/2015

Overall

The worst service department that I have ever been to. You are on hold forever, and at times may even get disconnected while on hold. And when you finally get someone on the call to transfer you to the person who is handling the car repair, you go into their voice mail. I purchased my car and it has been in and out without the repair being completed. My husband has been there early enough to drop the car off and be provided with a loaner to be at work on time, but the service proved to be slow which became another effect on us personally by purchasing at this location. Once my car is finally repaired, I will provide another review on how it was handled this time around.

Feeling fustrated!

asaenz

05/05/2008

Overall
Service Department

The service department at CarMax in Miami Lakes is the best! They are honest and trustworthy. I won't go anywhere else for service.

Details

Phone: (786) 437-6860

Address: 6300 NW 167th St, Miami Lakes, FL 33014

Website: https://www.carmax.com/stores/7198

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