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JL
John L.

08/12/2021

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Expertise
Promptness
Service

I found Tom's Website on the Internet and called him as my Samsung Dryer stopped worked it wouldn't heat just the drum would roll, he came the afternoon I called him and from what told him he knew the circuit panel was bad and he brought one with him, well to out surprise it didn't fix the problem so he said he'd be back tomorrow and the next day he kept getting bad or broken panels from the warehouse he buys them from so after 6 visits and all those bad panels he came today 8/12/21 and brought another one and to our surprise this one was good and my problem was fixed I've never met anyone more determined to get something fixed than Tom, my heart goes out to him for the amazing job he did and being so friendly and showing up on time every day and sometimes sooner . I'd recommend him to anyone with a problem with their washer and dryer, this person is triple AAA in my book, you couldn't ask for anything better

JC
J C.

12/01/2017

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Expertise
Promptness
Service

I called him on a Friday at 4:45pm and he said he'd come right over - and he did! He was going to grab a sandwich first, but decided he better come right away instead in case he needed something from the parts store before they close. Wow, that's service! He definitely knew what he was doing and had the necessary parts with him. He went above and beyond by shortening our exhaust tubing behind the dryer since the extra length can contribute to overheating. He gave me some brief safety advice (showed us where the water shut-offs were, recommended no one use washers and dryers while asleep or away), seeming genuinely concerned. He specializes in just washers and dryers, so he really knows his stuff. He works quickly but thoroughly. His business card says $15 service charge (that's low!) and 90-day guarantee, which he did let me know. I would absolutely use his service again and recommend him to friends.

DW
Duke W.

05/27/2017

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Service

Tom, was the 2nd call my wife made to get our Samsung Clothes dryer repaired. He will always be our #1 call in the future ! Sears service repair line is staffed by offshore call center who kept pushing warranty sales offers. Tom answered his own phone! Sears couldn't come to our home for 5 days. Tom was available within 24 hours ! He arrived with the replacement part based upon the issues described over the phone. He completely serviced our dryer and got it working in a couple hours. He was thorough and informative when explaining the problem and the work that needed to be done. I feel like I'm a graduate of washer & dryer 101 !

DK
Donna K.

07/12/2016

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Expertise
Promptness
Service

I went for a little while before I got my dryer fixed because of the price I thought I was looking at, but when I called Tom, him and his wife came out and knew what it was in less than a second!! Fixed the problem in about that same time period; could not believe it!! Talk about PROS! Reliable, friendly, and very, very professional; unbelievably reasonable! This is the first time I have needed service, but I know NOW who to call if/when I need it again. I would recommend their service HIGHLY to anyone for fast (same day if needed at no extra charge) reliable, honest, friendly and PROFESSIONAL service at an unbelievable price. I will DEFINITELY call them again!!! Thanks so much for your help!! Donna

JC
Jamie C.

04/12/2016

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Expertise
Promptness
Service

Tom is great! I've used him twice over a couple years. He comes quickly and gets the job done fast as well! Super friendly and professional, and affordable!

KM
Katie M.

04/11/2016

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Go nowhere else. So great to have good service and not be ripped off. I will be calling them from now on.

KA
Kevin A.

04/06/2016

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Expertise
Promptness
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Tom is great! Very professional, honest, and affordable. He fixed my washer for a fraction of what a "big name" company was trying to charge. Plus, Tom went the extra mile to make sure that I became educated on the issue at hand and gave me some valuable pointers on how to keep my equipment running properly. Tom is a class act and I will definitely choose him again.

JR
John R.

02/21/2016

Overall

Called Tom's washer and dryer repair to look at a dryer that would not start. Tom is a very honest man and I find that refreshing in appliance repair people. He instructed me in how to adjust the timer/starter to stay running. His help was given a much less cost than I had been quoted by another Service.

MP
Mark P.

12/03/2015

Overall

Honest professional and a very reasonable on price. I recommend Tom to anyone wanting appliance repair done right

LH
Laura H.

10/15/2015

Overall

Tom was the best repair man I have ever dealt with. He was honest and helped me out a great deal. I would recommend him to anyone. You will be pleased you did!!!

JR
Jennifer R.

05/15/2015

Overall

Tom was awesome and so nice! I need my washer and dryer fixed. He figured out what was wrong and had parts ordered all within 30 mins. Highly recommend Tom! He will definitely be my go to guy from now on. Thanks Tom!

LB
Lisa B.

05/06/2015

Overall

My husband and I are huge supporters of small business owners.We use local businesses for our households needs whenever possible. Tom is an EXCELLENT example of what a small business owner should be! We have had to use him on two occasions now and each time he was prompt, professional, courteous and his prices are more than reasonable. We have even sent him to help our daughter when she needed a washer repair. If I trust him with my kid and grand daughters (ok...she's grown...blah, blah, blah lol) you can too. He truly is an excellent business man. Thanks Tom! ����

BB
Ben B.

12/28/2014

Overall

At my house in 15 min from the initial phone call. Fixed it in 10 min. He offered me the cheaper option instead of just using parts he didn't have to use. Very satisfied!!

PT
Phyllis T.

11/19/2014

Overall

Very fast, friendly and informative. Tom went out of his way to help us as much as he could. Thanks Tom, if we need service in the future we will call you back for sure!

RR
Rachel R.

09/19/2014

Overall
Same day, fast, friendly.

After having my dryer not work for two weeks, calling multiple small business owners to come out and NONE showing, I found Tom through a friend. I gave him a call and he came out two hours later. Fixed my dryer, informed me of how a dryer works and what was wrong, and charged me only $50 to fix it AND look at it. Other places wanted $70-100 just to look at it! Very happy and will use him for future repairs.

OB
Olivia B.

04/07/2014

Overall

Tom was fantastic. He scheduled an appointment with me that same week. Fixed the Dryer for a more than fair price and was very knowledgeable. I would highly recommend Tom to anyone who needs their washer or dryer fixed!

Overall

Tom answered the phone when I called. He came out the same day, a Saturday evening, at no extra charge. He fixed my dryer quickly and taught me about how my dryer works. He was knowledgeable. His fee was very reasonable. He saved me a from having to buy a new dryer. You cannot ask for more than that. It is hard to find reliable and hardworking small business people these days, but when I do, I spread the word.

Details

Phone: (937) 510-3447

Address: 110 S 2nd St, Miamisburg, OH 45342

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