More Info
- General Info
- At Star Motors, our team loves their European automobiles as much as you love yours. We value these highly-precise and meticulously crafted mechanic wonders, and we know that you wouldn’t want to trust yours to anyone but the very best. At Star Motors, we are your dealership alternative for European auto repair in Merriam, KS, and our team of highly-trained and talented experts is waiting to get your vehicle back into the best shape possible. From quick services like oil changes to make repairs like engine and transmission work, our team can do it all! We even provide Mercedes A, B, & C services, so you never have to go back to the dealership for anything! Just give us a call or make an appointment and our team will take care of the rest!
- Extra Phones
Phone: (913) 432-7813
TollFree: (800) 782-7583
- Brands
- audi, bmw, lexus, volkswagen
- Payment method
- amex, debit, discover, master card, visa
- Neighborhood
- Cunningham Heights
- Other Link
- Categories
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Reviews
08/02/2013
Communication is a dirty word here. What communication I did receive was later denied that it was said. I had been advised that my 380sl needed a fuel distributor and a warm up regulator. Further was told that it would be completed by a certain date. I called on that date only to be told Ben was on a test drive. Two hrs later he was still test driving cars (ha). When I did get through he stated his mechanic called in sick. The next day I called to see if the help showed up for work and Ben stated he couldn't get the parts in yet. When I pressed for more info he stuttered and stated he would call me right back. Two hours later I went to the shop and he was coming up with excuse after excuse from they will have to reorder from a different supplier to he can control UPS. Originally he stated the parts would come from MB now it id from Florida and Arizona. He then suggested I take my car as I had caught him lying to me, which I did, Thank GOD. He then wanted to charge me a 15% restocking fee for parts he didn't have. When I balked he decided to just charge me shipping for phantom parts. I got out of there with a 200 dollar bill for nothing done to my car. I feel I was lucky it wasn't more..... Stay far, far away! I'm not sure Ben would know the truth if it bit him in the rear.
Details
Phone: (913) 432-7800
Address: 5400 Antioch Dr, Mission, KS 66202
Website: https://starmotorsltd.com/
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