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Reviews
04/05/2019
*DO NOT believe their "lifetime warranty" advertisements. I was referred by a family member when I was involved in a car accident. A red flag should have popped up when Kevin (Pat's son) was off on my estimate. After a month of saving to get my bumper and fender repaired, the estimate was off by hundreds of dollars. Telling them I could only pay what was on estimate, they agreed to fix my car (I should have known better since their estimate was way cheaper than the others I went to). Once I got my car back, in a few weeks the bumper's paint already started to peel. The original bumper on the car did not have these issues and just after a few weeks, the new bumper already started to peel. I told Becky (Pat's wife) and I brought my car back for them to look at. I was already inconvenienced by the fact I had to miss work and left without a car for a few days. During the repaint, i was called multiple times and told they had issues reapplying paint to the bumper, so they reordered another. Why would a company buy products that aren't properly made or properly suited for their paint? After these excuses, I was told they can no longer insure the lifetime warranty on the bumper since it cost them too much money already. Pat (the owner) even came down to talk to me in person to tell me that it was my fault for not buying an OEM bumper and would not take responsibly for the stupid mistakes they made. He also made the excuse that it was the primer on the bumper THEY ordered. Instead of doing the right thing and sanding the bumper down, they threw it on my car. Now if my bumper's paint starts to peel because of their terrible job, I'm stuck with the bill. Don't start a job you cant complete!!
Details
Phone: (704) 663-0032
Address: 1620 London Rd, Mooresville, NC 28115
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