More Info

Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Standards for Trust and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the businessā€™ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Service: (866) 238-5103

Parts: (866) 271-7213

Sales: (866) 370-3505

Brands
subaru,audi, buick, honda, kia, nissan
Payment method
financing available
Neighborhood
National City
Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
jrulz

12/02/2012

Overall
no way

I would only buy from this place if I felt like getting ripped off or mistreated

sweetnsexy2

12/02/2012

Overall
Salesmen here are shady, runni...

Salesmen here are shady, running numbers by me so fast hoping i would forget i wanted to pay the price i originally stated.. Then pushing my payments out for an extra 2 years so it seems like my car is cheaper based on monthly payments... Yea right!!! To top that off they then called me a few days after i took my car home and told me i owe them another 1000 dollars for some insurance screwup of thiers... What kind of scam are they trying to pull? Never again!

joshuacline

12/02/2012

Overall
THis place is horrible, the st...

THis place is horrible, the staff is extremely rude and pushy and they lie and cheat to make the sale... I would not ever buy a car from them after the way i was treated

rallyxguy

11/20/2012

Overall
Do not buy from this dealer, t...

Do not buy from this dealer, they participate in unethical business practices using dealer scams on trade in's claiming you owe them way more after a deal is signed and you are at home with your car for a week or 2.

Buying a car from this dealership was the worst buying experience i have ever had!

DO NOT BUY FROM THIS DEALER!!!!

t.dunaway

02/18/2012

Provided by Superpages
Overall

Everyone was friendly service dept. was very responsive and he gave me a good estimate on the service.

gray80

01/23/2012

Provided by Superpages
Overall

Working with Garrett Mercer was a no pressure positive experience.

lpimentel421

01/09/2012

Provided by Superpages
Overall

Thanks guys! We actually moved to PQ but I still make the drive down to Frank because you all are great.

anonymous

10/18/2011

Provided by Superpages
Overall

I was in and out under 40 minutes for my first service. Thanks so much

anonymous

03/15/2011

Provided by Superpages
Overall

Don't waste your time! Very unethical./ lack of customer service! I was not understanding some thing & the sales manager, sighed as if he was tired of telling me, treated me like I was dumb! With disrespect & rudeness! I spoke to another representative to find out who I could complain to & they were just as rude to me! I told the girl exactly what I could afford & wanted to keep my payment at & they come back with some thing over what I needed! The sales manager tells me now you tell me. No I told your sales representative in the beginning!! I will never go there or recommend to any one! Other car dealership have said that their reputation has gone down & they were right! I am still trying to find out who to complain to. Definitely the better business bureau!! worst service ever! I am so glad I didn't buy the truck!!

Details

Phone: (619) 470-5600

Address: 2940 National City Blvd, National City, CA 91950

Website: http://www.franksubaru.com

People Also Viewed