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Since 2012

General Info
Categorized under Towing Services.Started since 2012. Towing, Roadside Assistance.
Email
Payment method
cash, check
Amenities
24 Hour Availability,Towing
Social Links
Categories

Reviews

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SV
Sherry V.

12/28/2019

Provided by DexKnows
Overall
Run!!

On November 1st, I made a mistake and put gas in my diesel truck. I was told to take it to Big Dog Towing. So I went over there and talked with Artie, and he said he would have his dad Art come and get my truck with the tow truck and have it back to me by the end of the day. The cost would be 250 to fix my truck and 65 for the tow. Said his dad needed to make his money on the tow. The dad didn�t show up until after 4:00 pm, but explained he had been at att, understanding that, that can be a half a day task, I allowed Art, to take my truck, with the promise it would be back the next day. I had already given Artie 100 dollar deposit and was hopeful, he would fix the truck and get it back to me. The next day, these men had a whole new attitude with me. They were now rude and disrespectful and told me I�d get the truck, when it was fixed. They kept my truck from November 4th to November 21st. I had to beg and give them over 1300 dollars plus my deposit to get my truck back. The truck isn�t fixed. It is sitting in my drive till I can save up enough money to take it to the dodge dealership. I will not know what all Artie did to my truck, until they are able to check it out. Art and Artie, not only took advantage of me, they, lied to my husband, saying I was harassing them daily, they sent pictures to my husband of a diesel fuel tank, that wasn�t even for our truck, and tried to say the dead bird, covered in oil, was in our tank. And if that wasn�t enough, I was cussed and threatened by these men. This business and any business these men own needs to be shut down.

SV
Sherry V.

12/28/2019

Provided by DexKnows
Overall
Run!!!

On November 1st, I made a mistake and put gas in my diesel truck. I was told to take it to Big Dog Towing. So I went over there and talked with Artie, and he said he would have his dad Art come and get my truck with the tow truck and have it back to me by the end of the day. The cost would be 250 to fix my truck and 65 for the tow. Said his dad needed to make his money on the tow. The dad didn?t show up until after 4:00 pm, but explained he had been at att, understanding that, that can be a half a day task, I allowed Art, to take my truck, with the promise it would be back the next day. I had already given Artie 100 dollar deposit and was hopeful, he would fix the truck and get it back to me. The next day, these men had a whole new attitude with me. They were now rude and disrespectful and told me I?d get the truck, when it was fixed. They kept my truck from November 4th to November 21st. I had to beg and give them over 1300 dollars plus my deposit to get my truck back. The truck isn?t fixed. It is sitting in my drive till I can save up enough money to take it to the dodge dealership. I will not know what all Artie did to my truck, until they are able to check it out. Art and Artie, not only took advantage of me, they, lied to my husband, saying I was harassing them daily, they sent pictures to my husband of a diesel fuel tank, that wasn?t even for our truck, and tried to say the dead bird, covered in oil, was in our tank. And if that wasn?t enough, I was cussed and threatened by these men. This business and any business these men own needs to be shut down.

KD
Katy D.

09/26/2016

Overall
Expertise
Professionalism
Promptness

Awesome all around. Professional macanics that handle the smallest to the largest vehicle issues with care and expertise. Competitive quotes that are fair and reasonable. I'd take my vehicles there with the utmost confidence.

WB
Whitney B.

12/02/2015

Overall

I give them zero stars...they picked my car up from off a private property which i parked on by mistake...my car is very expensive so they tried to up the price for me to get it back...they tried ro charge me 100 for towing 40 for travlers fee and 85 for paperwork..i asked why they said it was a police sees...i was like how and they was i got out in ran...i told them when i called county it was not that and that my car was acting up so i coasted on to the property and never ran anywhere...in all they lied to up the price and to keep my car do not ever fo through them.do not ever call them they are horrible and liars...they will do anything to keep the your car...

CG
Caleb G.

06/17/2015

Overall

WARNING: If you are ever in Pensacola and you need to call a tow truck or just a mechanic, add this place to the list of places NOT to give your money to. The owner was nice enough and the mechanic work seems good so far (I just picked it up a couple hours ago, so we will see). However, when I picked my car back up I noticed that a pack of batteries, which I keep in my console, was sitting in my cup holder. Now unless size D batteries have the power to self-animate and move by themselves, someone decided they needed to rifle around the inside of my car. Upon further inspection, I realized that a pair of lighters I always keep in my console were no longer there. And finally, to my horror, an expensive pair of Oakley sunglasses that I keep in my car (stupid of me, I know) were also missing from the passenger seat. I then proceeded to call the owner and ask him politely the whereabouts of my property, and was answered with "Go to the shop and check there". So I did. And upon entering the shop, I immediately notice my Oakleys sitting on their toolbox next to a pair of their sunglasses. My lighters are still missing. 

In short, if you like to pay reasonable prices for decent mechanical and towing work, and dont mind cleptomaniacs rifling through your car and taking anything they want, Big Dog Towing Enterprises Inc. on Navy Blvd, Pensacola, FL, is the place for you. 

Oh, and they don't take credit cards.

Details

Phone: (850) 637-1373