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- Brands
- 22 Years Experience, Day Camp, Grooming, Raised Floor Room Kennels W/ Glass Fronts, Raised Floor Room Kennels W/Glass Fronts, TV's &Music, We Groom All Bred Dogs & Cats, We Groom All Breed Dogs & Cats
- Neighborhood
- James City
- AKA
Jills Pet Gallery
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Reviews
08/22/2015
My dog has gone there daily since he was an itty bitty puppy. He loves and trusts the staff like family, always comes home from day play happy and tired. When he gets groomed there they do a very thorough job on washing, brushing (he's got a lot of hair), and nail trimming. I love being able to check in on him via the webcam while I'm at work. Not quite sure what the review talking about a pet store is about, they don't sell pets or even pet supplies at Jill's.
07/30/2014
Awesome place! I trust them 100% with my babies. I have 4 dogs and they all love coming to Jill's. They offer grooming, boarding and day play and I have used all services and have been very pleased. I wouldn't even think of taking my pups anywhere else
07/16/2014
Absolutley wonderful place! there is no other facility around that I would trust to care for my two poodles. They love it here, and the staff are so helpful and friendly! We continue our service here, and are very thankful for a nice, clean bording/grooming facility run by great folks!
05/26/2013
Great service! I'm new to the area and had to board my dog while on vacation. Wonderful facility.
05/24/2013
Jill's Pet Gallery is best place in town for boarding and grooming hands down. The boarding is top of the line and I know my pups enjoy being there. The staff has a way of winning over the "not so sure" pups when arriving. The grooming is fantastic and you can tell the groomers actually know what their doing and how each breed is supposed to be groomed. Love it!
02/12/2013
Absolutely the WORST grooming my dog has ever gotten! Will never go back! I have a collie and they SHAVED him! His hair looks terrible. There are lines all over him. The bad cut isnt even the WORST part. When I called to let them know how unhappy I was with the service the OWNER didn't even apologize! She laughed and said "its just hair...itll grow back!" Thats beside the point. Fact of the matter is I paid 50 dollars and got a horrible looking dog! Then she offered a free bath.. like I'm EVER going to take my dog back there!!! I wish i could give then 0 stars bc they rnt worth any!
11/11/2008
Their services are fine, but I suggest you get your statement of charges IN WRITING and definitely BEFORE you leave your pet, or you might be in for a surprise upon your return. A reservation for a standard kennel for a tiny dog, got "upgraded" by them with not a word to me either when I left my pet or the two times I called to confirm the reservation. The result was a bill for double what I had been quoted for a week of boarding. In spite of the fact that I had called TWICE beforehand to confirm the reservation, she would not even consider the error was with her or her staff. Then simply responded to no more communication. So my advice is beware.
10/01/2008
I have been a client (or my dogs have) for more than 8 years. I trust Jill and her staff with my dogs care, and grooming completely.
I have a standing appointment every 5 weeks, and they are groomed most professionally. When they are boarded with Jill, I have complete trust they will be cared for while I am away. Recently, during Hurricane Hanna, I left them with Jill. She (herself) stayed at the facility ALL NIGHT (while the storm passed) with all pets boarded with her.
The facility is state of the art, cleanest. You will NOT be disappointed with Jill's Pet Gallery. She and her staff are most professional I have found in my 40 years of having my poodles groomed and boarded.
09/02/2007
Was not happy with the service I got. Very unprofessional in my opinion.
Details
Phone: (252) 633-2560
Address: 221 Kale Rd, New Bern, NC 28562
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