Tuffy Auto Service Centers

My fourth visit today to Ms Tuffy to get my car taken care of was as good or better than my first visit to their business. Bill and his whole staff/crew are the best at customer service, diagnostics and repair!

The other day (Tuesday) my car was making some strange noises in the wheels. I decided to call Ms Tuffy. Bill listened to what I had to say about the vehicle and showed concern for my safety. I asked him how long it would take me to get an appointment. He made an appointment with me for 7:30 the next morning and that he would make sure that I got to work on time by letting me use a loaner while he checks out my vehicle.



After examining my car Bill called me and walked me through the issues. He talked on my level and explained to me exactly what he recommended to get fixed. He did not take advantage of the fact that I knew very little about cars and that I was a women, like some other smaller shops do.



I decided to follow his advise and get the work done to make it safe for myself and my family. From now on they will be my 1st and only call in regards to my vehicle since I am confident in their services. Thank you Ms Tuffy for being the best car service center in town.

The staff here are awesome! Mike Rondinelli is the manager and they really work with their customers and do a great job!

as you all know we are in a recession, and every penny counts. i recently went to tuffy to get my car checked for the lou noise and thry discovered it was my pulley. i was happy until i got there and they told me my radiator had cracked because the water froze from sitting. so i purchased a radiator for two hundred dollars, got it installed and guess what it's still leaking. two hundred dollars down the drain.