Reviews
Wow, where to begin. I have purchased many things in my life and buying two rugs from Rockbottom has been easily the most stressful and difficult purchase that I have made, and that includes two houses. The person in charge, Walter, is completely dishonest and incredibly disorganized. I ordered two rugs from their samples and was told that they would be delivered to my house within 10 days. After placing a deposit I waited patiently for them to arrive. Two weeks went by and I didn't hear anything. I would place calls to the store and leave messages without reply. Then I would get a call back from Arthur giving me some excuse and telling me they were delayed for whatever bogus reason. This went on for 7 months! It was lie after lie. He would tell me that he had a problem with his rug company. Then it was the person who binds the rug. Then some delivery problem. Then he was on vacation. A few times he even caught himself mid lie and apologized and promised to call me back. Inevitably he wouldn't and I would chase him again. I don't know why I even tried for this long. I just really wanted my rug and hoped to be done dealing with him.
Well, fast forward to several months later. I do not have my rug and have not heard from Rockbottom in weeks. This place is a scam. I'm not sure how they even are in business. I wouldn't trust this guy to run a lemonade stand.
Do yourself a favor and shop somewhere else.
Details
Phone: (203) 846-1789
Address: 295 Westport Ave, Norwalk, CT 06851
More Info
- Extra Phones
Phone: (203) 853-8040
Phone: (203) 803-2699
- Services/Products
- Carpeting.
- Payment method
- master card, visa
- Neighborhood
- Wolfpit
- AKA
Rock Bottom Rock Bottom
Rockbottom Furniture & Carpet
Rock Bottom Furniture
- Other Link
- Categories
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