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Phone: (410) 256-5626

Fax: (410) 256-5626

Payment method
amex, discover, mastercard, visa, all major credit cards
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Other Information

Parking: Free

Wheelchair Accessible: Yes

Reviews

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jkriddle

04/22/2008

Overall
Honest and Friendly

I've been looking for a mechanic that doesn't try to swindle you out of everything you earn every since I started driving. After countless shops this is definitely the one I will be sticking with. I have taken my car to them numerous times and have never been disappointed.



Most shops I've been to will give you a long list of everything you could possibly have done to your car and tell you the total, which has been $1,200+ for me one time with an alternator replacement. This simply doesn't happen at Klausemeiers. They will give you recommendations for other work to be done if they find it (such as worn belts, low fluids or any dummy lights) but they will never include a price or try to push you in it. It is a simple "we found this and you might want to think about it in the future".



As far as price they are very fair. I haven't had a situation where they are overly priced or unexpectedly high. I have had similar work done elsewhere (at a large chain) which cost me $250 more.



Turnaround time is very quick. Obviously it depends on how busy they and what work you're having done, but anything minor for me has come back the next day. One time I had about $900 to replace my radiator and most of the worn hoses and it took them 2 days. I don't think anyone can complain with that.



Customer service is exceptional - they are all very friendly.



I honestly haven't found a downside to this shop yet other than maybe their parking lot is a bit small. That seems to be the norm with a lot of shops though, and is very petty to complain about. I'm actually having my car towed there today, and then going to buy a new car tomorrow because that thing has seen its last mile (which is why I took time to review them).

Details

Phone: (410) 256-5468

Address: 9502 Belair Rd, Nottingham, MD 21236

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