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Reviews
12/03/2009
Bobby Rays Collision Center has bent over backwards to work with us and our insurance company. Robert and Jackie have gone above and beyond to give GREAT customer service.
10/26/2009
This place is run by a bunch of crooks. Bobby Ray was a very nice person, but the work done on my car was appalling. After they "fixed" my car, the hood was very crooked with a huge gap between it and the car, my horn no longer worked, and my glovebox was broken. The part that they claimed to had fixed just had a bunch of tool marks on it where they simple bent it back in place. To "align" my headlights, they just pulled my car up to the garage door, where they drew in a sharpie where the light should be. They promised to fix their mistakes, but never did. Do not even consider going here. This place is not worth your money. They charge about the same or more as other collision centers, and the workmanship is horrible. I strongly urge you to go somewhere else.
I am Robert the estimator at Bobby Rays Collision I personally want to apologize if you feel the work has not been performed right but we do stand behind our work and it is guaranteed for lifetime and we would like the opportunity to take care of all issues you have with this vehicle. I am sorry if you feel we have not taken care of your problems but we will stop whatever we are doing to make sure you are happy. We have been in buisness for 36 years and are know for great customer satisfaction and we like to keep it that way. Please accept our apology and please contact us to try to take care of this issue.
Details
Phone: (615) 754-9800
Address: 14920 Lebanon Rd, Old Hickory, TN 37138
Website: http://bobbyrays.com
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