More Info

Email
Brands
All make and model of vehicles
Payment method
visa, discover, mastercard, all major credit cards, check, debit, amex, financing available
Location
Building is orange and yellow
Languages
English, Spanish
Categories

Reviews

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DH
Deseray H.

06/18/2018

Overall

I purchased a 2008 Lexus IS250 from Carlos Santos. Let me preface this with the service (at the time of sale) was good. However, Carlos told us that he would put a new battery in the car since the car's original battery was dead. The day we went to see the vehicle, the battery was dead and they had to pop the lock in order to get in to the car. He made it clear to me that he would be putting in a new battery in the car prior to us finalizing the sale at the end of the week.

We picked up the car a few days later, and 6 days after the purchase was final, the battery was dead. Leaving me stranded in Fort Lauderdale at 2 am in the morning. I had to jump start the car three times that weekend and ended up having to purchase a brand new battery. Carlos DID NOT DO AS HE SAID! I called Carlos to gain some understanding about the dishonesty. He immediately minimized the situation and told me that it was "just a battery issue" and that he could do nothing about it. He reminded me that I got a good deal, as though I should just be grateful. He didn't appear to care that his word as a business man was not credible, and that he put a dying battery in a car just to make a sale.

This was dishonest and disappointing. I can't imagine him being so nonchalant about the "battery issue" if it had been his wife stranded on the streets due to the dishonesty of a dealer. I will not be recommending anyone to this dealership moving forward.

ER
Eddy R.

08/19/2017

Overall
Expertise
Professionalism
Selection

Very helpful in the price range i was looking for got a great car cant complain would buy again and recommend to everyone

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LK
Leon K.

02/04/2017

Overall
Expertise
Professionalism
Selection

Great!! Would go again, got a great car and a great deal. I am very happy and would buy another car in the future

MP
Maria P.

09/03/2016

Overall
Expertise
Professionalism
Selection

Great service excellent cars and great management. Totally amazed when dealing with them. GREAT...

Details

Phone: (954) 667-9304

Address: 12972 NW 42nd Ave Unit 106, Opa Locka, FL 33054

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