More Info

High standards but reasonable prices

General Info
Armed and Unarmed Officers, Patrol services, Alarm Response, Background Checks, Private Investigating etc.
Email
Extra Phones

Fax: (972) 497-9208

Payment method
check
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Reviews

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Susan Y.

05/30/2017

Overall
Expertise
Professionalism

This security "outfit" should be ashamed of its utter lack of professionalism. We were advised to contact Verified Response to file a report. When we did, the woman who answered was totally disrespectful, rude, and discourteous. She acted like she could care less that we had an incident on our apartment property. When my husband tried to provide a description of the individuals who have been hanging around our parking area, she said "you just described about 90% of the population in Dallas". I will never recommend this company to anyone and I will file a report with the state. This company needs to be investigated and their employees need to undergo massive customer service training. STAY AWAY FROM THIS COMPANY!!!

DS
Douglas S.

08/19/2015

Overall

CRIMINALS AND CIVIL RIGHTS VIOLATORS - FAIR HOUSING VIOLATORS In one month alone this has happened to me. One night, I walk out to my vehicle to retrieve something from the back end of my suv and to lock it up as I do every night, while I am vulnerable with my backside wide open and unsuspecting a security guard has walked up behind me, scared me, having his hand on gun, and then telling me I can not be out there. My neighbor has just walked out as well seeing a guest off even as the guest has his door open to get in his car this security guard is trying to start trouble with them. I advise him to move on and to never walk up on me again and to go violate someone else civil rights as I had not been outside more than 1 minute. He turns and says I am in violation and proceeds to walk off. The whole purpose, to cause trouble, to violate my rights and to further maliciously attack my relationship with the apartment complex I am living in. I go back to shutting up my vehicle and this guy comes out of the blue AGAIN, scaring me and gets my information off my vehicle. THIS IS ALL FOR WALKING OUT MY DOOR, OPENING UP MY VEHICLE and then approached by this scum. I got his information and was gonna let it all go until this week. It is Sunday afternoon, I walk outside my apartment and stopped to say something to my neighbor on my way to my vehicle and this same scumbag walks up behind us and tells us we can not be out there. This same scumbag is now trying to further the malicious harassment. I advise him to go away but he continues to threaten that every time he sees me he will say something. He walks off so I get what I went for out of my vehicle and go back inside, not even ten minutes later I walk outside to leave and this same STALKER CRIMINAL security guard is outside my door, arms crossed and staring straight at me and then walks upstairs , for whatever reason. I notice this punk has no gun now, a Barney Fife. THIS COMPANY EMPLOYS THOSE THAT WANT TO VIOLATE YOUR RIGHTS, FIGHT BACK AND FILE A COMPLAINT WITH THE STATE AND WITH YOUR LAWYER EACH TIME. DOCUMENT EVERYTHING.



Even the other night I am doing the same thing, locking up my vehicle and an unknown person, in a dark vehicle, drives up and shines a blinding light in my eyes.......I HAVE NO CLUE WHO THIS IS AND MY FIRST THOUGHT IS TO FILL THEM WITH LEAD, that i might BE BEING ROBBED, then the light lowers and it is a female security guard sitting in her PERSONAL vehicle telling us we can not be out there, US = two other people that had just walked out of their apartment to get into their vehicle. Now this has gone too far.



I WILL PROTECT MYSELF from anyone that is out to violate me or my rights. Note to Verified Response that they need to teach professionalism and not criminal behavior.



FILE YOUR COMPLAINT HERE: txdps.state.tx.us/rsd/ps…



Department of Justice

202 514-2000

950 Pennsylvania Ave NW

Washington, DC 20530-0001

usdoj.gov



File your complaints and then retain a lawyer to sue them.

michellestoup

07/29/2013

Overall
Awesome company

I called in for an issue in my apartments and they showed up within five minutes and took care if my situation. One of their officers came to my door and apologized and was so respectful. They have a great team of officers working for them.

mgrkim

12/07/2011

Overall
I have been an apartment manag...

I have been an apartment manager for 15 years. I have over the years used several security companies. Verified Response has proven to be honest and dedicated to me and my property. Their officers really take pride in what they do. I get GPS notices when their patrol vehicle arrives on my property and leaves my property. I can honestly say I KNOW they were here. This company truly knows what it takes to provide security and knows how to keep me as a client happy. Out of all the companies this is the only one that i can honestly say I can reach the owner or the operations manger 24 hours a day 7days a week. The top management of this company are available to me with just a phone call.



If your in need of a security company I strongly suggest you give these guys a call.

Details

Phone: (972) 646-6040

Address: 1305 K Ave, Plano, TX 75074

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