NTB-National Tire & Battery

I bought my wife a set of 4 tires just a little more than 1 year ago for her Lexus. The total cost was over eight hundred dollars. I was not familiar with the brand but the shyster who sold them to me told me they were

a premium brand with a quality product.



Yesterday my wife called while on the road because of a thumping sound. I drove to where she was to find the tire was coming apart. This tire is about 1 year old, and its coming apart and banging on the car. I changed the tire and went to your Sachse Texas location where I purchased the set to see about a replacement.



The kid behind the counter looked at my paperwork and brought up a list of tires on his computer. He asked which tire we would like, I asked what it would cost us, he indicated that the retail price reflected on the screen is what it would cost. I asked if there wasnt some kind of guarantee on the tires we were sold last year and he replied that we have over 20,000 miles on the tires.



It took some figuring but finally I figured out what the original shyster did, he marked down our starting mileage by padding it by 10,000 miles. We bought the new set of tires at the same time as we had our state inspection performed and there was a 10,000 mile difference in the mileage quoted. Nice one there, very sneaky.



You cannot imagine how angry I am. I will make it my personal mission to visit every online resource I can to warn people of your practices. Selling garbage at a premium price, padding mileage and offering no warranty whatsoever on a product that is disintegrating before our eyes. Did I mention that this is a safety issue?

This site does not allow less than 1 star or I would be giving it a fraction of a star.



Stay waaaaaaaaaaay away from this place!