More Info
- General Info
- Stevens Creek Chrysler/Jeep/Dodge is a vehicle dealership offering new and pre-owned vehicles of Dodge cars and trucks. Its inventory of new Dodge vehicles includes various models, such as Caravan, Charger, Dakota, Durango, Grand Caravan, Magnum, Ram 1500, Ram 3500, Sprinter wagon and sedan, Stratus sedan and Viper. The dealership additionally provides pre-owned Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Ford, GMC, Honda, Hummer, Hyundai, Infiniti, Land Rover, Mercury, Mitsubishi, Nissan, Pontiac, Porsche, Saab, Saturn, Toyota, Volvo and Volkswagen vehicles. It also has a parts and accessories department that offers manufacturer-recommended parts, and service and maintenance department that offers vehicle repair services. The dealership also offers various finance options. Stevens Creek Chrysler/Jeep/Dodge is located in Golden, Colo.
- Email Business
- Extra Phones
Phone: (408) 260-7901
Phone: (650) 209-6439
Fax: (408) 260-7901
TollFree: (877) 741-2607
- Payment method
- all major credit cards, amex
- Neighborhoods
- West Valley, Loma Linda
- AKA
Stevens Creek Chrysler Jeep Dodge Ram
- Other Link
- Categories
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
Reviews
06/07/2012
The sales team and finance person when I purchased my car were very professional. I was very enthusiastic about my new purchase until I encounter Scott in service. I could not believe the lack of professionalism from a representative of Stevens Creek. I took my car to service to get checked in. Scott was very RUDE and short. I understand when one is busy but this guy was straight RUDE to me. He said he would call me when my car was ready. I never received a call as promised so I called late in the afternoon to check status on my car. After Scott answered my phone call, I was put on hold for over 10 minutes. I finally hung up and called back. When I let Scott know he left me on hold, his response was “Well, I’m busy and I can’t help everyone at once. What do you need?” Wow!! I’m sorry I called to check on my car, sorry I was such a bother and sorry you don’t have BASIC customer service skills. It only got worse when I picked up my car. Scott was once again RUDE to me as well as other customer’s he was helping. Thanks to Scott in service, this will be my last service at this dealership. Too bad Scott had to ruin a great experience because the Sales team were great.
Details
Phone: (408) 248-1800
Address: 4100 Stevens Creek Blvd, San Jose, CA 95129
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