BMW of Santa Maria

I haven't purchased a car from them, but I have used the service department on both of my BMWs. All I can say is WOW!! The service guys are great (Abe)!! Super friendly, very knowledgeable, helpful and willing to give the straight answers. Even the service manager (I can't remember his name) is extremely helpful. He came out himself to my car and helped me get a part number off the my VANOS. He even told my how the BMW service works (how they charge, what they charge for, ect). I usually stay away from the dealerships, but this is an exception to my rule. This is a place you can trust. I was able to fix one of my problems myself, at a fraction of the price, but they have certain rules when they repair the cars that they have to follow, so I can't fault them for that (I'm just glad I did a little research first:) ). Overall, I can trust what they tell me and rely on them to do the repairs correctly.

From my experience, both their service and sales departments are amazing! Everyone I have run into says the same thing. I am so glad to have a dealership so close to me that has great service!

As for the sales department, they are incredible. Shelden Flowers was our salesperson and did an incredible job. He was patient with us...not pushy. He knew what he was talking about and he wanted the best for us. We came in multiple times which was probably annoying but he didn't mind. He made sure we got the car we wanted and even made sure we had a fun time while car shopping! This was rare in my experience in car shopping! I am glad to say that "I love this place" and I would recommend EVERYONE to buy a car here...Especially from Shelden Flowers in sales!!



BEST SERVICE EVERRRRR!!!!

Absolutely one of the best service departments I have ever dealt with! We purchased our Z4 in Bakersfield and subsequently moved to Palm Springs area. Palm Springs BMW was probably one of hte worst service departments I have ever worked with. I had heard good things about the Santa Maria dealership and, since I was working in the area, took my car to them to resolve an issue that had been recurring for nearly 4 years. Santa Maria resolved it on the first visit. If it hadn't been for the Santa Maria BMW Service Team, I would NEVER considered purchasing another BMW.