More Info

Extra Phones

Phone: (615) 283-7270

Phone: (615) 459-3992

Payment method
discover, amex, all major credit cards
Categories
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
YU
Yp U.

05/07/2014

Overall

Great Customer Service! Fixed my transmission in a timely matter and it didn't cost and arm and a leg. Will be back.

Overall

Don't take your car here. Paid for Transmission replacement. I still have the same transmission and still isn't working after 2 months of being in the shop with more problems.The woman initially said they were going to put a new tranny in for x number of dollars. She is telling me now that there is no such thing as a new tranny. I paid for my transmission to be fixed in August. T/I insisted that I pay at least $500 before they started the work and I did. When I picked up my car up I didn't get home before the Tranny started shifting hard again. I took it back in, a couple of weeks later they said it was replaced with another tranny. I picked it up and there was a horrible noise in the front end, all of the dash lights stayed on all the time, there was a clunk when starting the car and the engine was running rough. I took it back again and they said they fixed it. The tranny is still the same tranny that I originally had in the car and I paid for a replacement. She admitted that they just did some tweaks to it and didn't really replace the tranny. She did offer for me to bring it back in and she would pay for a rental but I don't want a rental. After 2 months I should be able to drive my car. I have a funeral out of town that I have to attend. I am hoping the car will make it. This woman has lied to me over and over.

greenen049

09/27/2013

Overall

Excellent service. They really know what they're doing. They rebuilt my transmission and the cost wasn't outrageous. It runs like new! Worth every penny. It was great dealing with them.

chelseascythe

09/11/2013

Overall

Everything was great and professionally done. Customer service was excellent. They fixed the problem immediately.

veramenard645

08/28/2013

Overall

Friendly and courteous service. They took their time explaining everything instead of rushing through to get me out the door, I really appreciate that and it made me feel like they really care about their customers. I'll definitely recommend them to my friends.

jolenefriar

07/31/2013

Overall

After my vehicle was misdiagnosed from a different auto shop in 2005 and they tried to charge me nearly $400 in repairs, Transmission Inc looked at my car TWICE and said to run a tank of good fuel in it (Yes I had bought cheap fuel!). Then they said that if I still have a problem with your o2 sensor we will address it then. Cost of looking at it twice- $0 Earning a loyal customer guys- Priceless! Thank You! Very professional and they seem to realize that I will have cause to need a mechanic in the future and they have earned my loyalty! I've already referred them to my neighbor.

gordonramos10

07/17/2013

Overall

My wife and I always service our cars at Transmission Inc whenever we have a problem, and even sometimes when we don’t! I remember once my wife was complaining that the back windows wouldn’t roll down in her Nissan Xterra so I took it into the shop to get it looked at. I explained the problem, and about 5 minutes later they came back to me and said that the child safety lock was switched on and that was prohibiting the windows from functioning in the back. I sure felt a little embarrassed but I’m glad they looked for the obvious reasons first instead of running costly diagnostics and tests. I drove out of there one minute later, and not a penny spent for their time. Honest and smart workers.

daniellablake26

07/01/2013

Overall

When my car broke down last month, I took it to Transmission Inc. I don’t know why or how (and I don’t care) but the first gear drive train went bad and when I called to tell them they said to bring it in ad that they would take care of it and make it right. That’s exactly what they did. I expected the usual “warranty denial” ad for them to tell me I did something wrong or some parts wouldn’t be covered. But that wasn’t the case, they took care of everything, my car is running great and I didn’t have to pay a dime! Kudos to them and thank you so much!!

ericaker793

05/23/2013

Overall

Wonderful job! They've worked on two of my cars and I've always had a great experience with them.

rcunningham67

05/08/2013

Overall

I only had one problem with these guys my car had to stay a little longer due to another problem that arose but everything got fixed quickly and I am satisfied with the service.

jiannamartin22

04/30/2013

Overall

Everyone I talked to about going to a good place to get my car fixed, just about everyone said to go to Transmission Inc because of their quality of service and boy they were right. They fixed my car and it came with a reasonable warranty.

time33

09/06/2012

Overall
The process was easy and didn'...

The process was easy and didn't take long. My car was running smoothly again and I'm happy with what I paid for the work.

fromthehood2012

08/02/2012

Overall
I am very pleased with the ser...

I am very pleased with the service they offer. The work is at a reasonable cost and always done quickly and thoroughly.

Overall
The service provided by this s...

The service provided by this shop was 5 starts all the way! The experience was great and I would recommend anyone in need to use their services!

dorothyp211

07/14/2012

Overall
The work was professionally do...

The work was professionally done and everything was great. Excellent customer service too. I got the car in and they fixed the problem immediately.

sharonreyes799

07/05/2012

Overall
fast and friendly, they were g...

fast and friendly, they were great to deal with and that made for a great customer experience.

Overall
There was an initial mistake b...

There was an initial mistake but they took care of me with a rental car and took care of the problem. They were nice to deal with the whole time.

alexb172

06/16/2012

Overall
Everything was great and the w...

Everything was great and the work was done professionally. Excellent customer service. They took care of the problem immediately.

tnskyofpink

06/12/2012

Overall
I had a great experience. They...

I had a great experience. They proved to be very reliable. Thanks!

noahwa087

06/01/2012

Overall
They have very courteous servi...

They have very courteous service. Took the time to explain the malfunctions and needed repairs. I have been recommending them to friends and family!

Details

Phone: (615) 459-5504

Address: 598 S Lowry St, Smyrna, TN 37167

Website: http://transmissionrepairinc.com

People Also Viewed