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We Even Try Helping You Fix it Over the Phone!

General Info
Southboro Appliance provides quality service to our customers. Our reputation of excellence in customer service is vital to our success. We greatly appreciate the loyalty our customer base consistently displays and make every effort to prove our worthiness of such loyalty. Busy schedules of our customers are always priority one. We will make every effort to fit our arrival to your home, as convenient and efficient as possible. First call complete ( fcc ) is always our goal.
Email
Services/Products
* Appliance Repair * Dishwasher Repair * Oven Repair * Washer & Dryer Service & Repair * Refrigerator and Freezer Repair
Brands
* Asko * Bosch * Dacor * DCS * Electrolux * Elmira * Equator * Faber Range Hoods * FCI * Fisher & Paykel * Frigidaire * Gaggenau * GE Monogram * General Electric * Haier * Hotpoint * Jenn-Air * Kitchen Aid * LG * Marvel * Maytag * Miele * Panasonic * Samsung * Sanyo * Sharp * Sub-Zero * Thermador * Viking * Westinghouse * Whirlpool * Wolf * Zephyr and More, dishwashers, refrigerators
Payment method
all major credit cards, visa, mastercard
Location
Southboro Appliance covers the Metrowest area of MA as well as some of the Worcester County area.We always recommend calling us to see if we are available for your area.
Associations
Factrory trained technician from major appliance companies. Angie's list service excellence awards. Home adviser excellent partner award
Categories
Other Information

Services: * Appliance Repair * Dishwasher Repair * Oven Repair * Washer & Dryer Service & Repair * Refrigerator and Freezer Repair

Reviews

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cheri.widzowski

02/08/2013

Overall

Jim Moore has come to my rescue twice for dishwasher repairs. He is very direct and tells me exactly what service/repair is needed and doesn't try to sell me more or get away with less. He is courteous, friendly, and professional - was punctual and got the repairs done in a very time-efficient manner both times. I would definitely use his services again and would recommend him to anyone who cares about good service at reasonable prices.

peterjd

01/03/2013

Overall
Jim is great!! He came when h...

Jim is great!! He came when he said he would and finished up quickly for a reasonable price. He showed me the problem with the parts that were affected and gave me a couple of options to choose from. A very pleasant guy.

catief

12/19/2012

Overall
Awesome awesome awesome! I ...

Awesome awesome awesome!



I had an oven emergency and Jim returned my call within 10 minutes. Although he was completely booked, he squeezed me in. He fixed my oven, didn't charge an arm and a leg, and gave me information on how to avoid the problem in the future. He's fast, he's good, and his prices are reasonable. This guy is great!

msellen

12/06/2012

Overall
Jim is our appliance guy from ...

Jim is our appliance guy from now on. This man knows what he's doing and even is willing to explain how things work. He fixed our oven, broiler, and clothes dryer all in less than an hour. Replacement parts were in his truck. He's personable and reasonable. It's most economical to have an expert do the job!

anonymous

02/25/2012

Provided by Superpages
Overall

Jim Moore just repaired my elderly mothers washer. My mom lives by herself and is on a fixed income. She told Jim prior to him coming out that she does not have the money this month to be able to pay him. To my astonishment and hers, Jim Moore said to my mom, "that's okay, you can pay me when you have it." It ended up just being a service call fee. When someone does a good deed, you need to report it--and so here I am doing just that. Thank-you Jim.

anonymous

02/25/2012

Provided by Superpages
Overall

Jim Moore (the owner) could promptly identify a problem with my dishwasher not draining and fix it. He is very knowledgeable,but more importantly is very professional. I will be very happy to refer Southboro Appliance to my friends and family members. Thank you, Jim !!

cmarsh555

01/27/2012

Overall
Jim was excellent, I called hi...

Jim was excellent, I called him on a Friday at 3pm and he was here by 4:30. Honest businessman, quality repairs at an exceptional price. HIGHLY RECOMMENDED!!

southgrafton1

12/08/2011

Overall
Jim just became our new go to ...

Jim just became our new go to appliance guy. He was extremely helpful, friendly, professional and thorough with our repairs. I would definitely recommend him to anyone who is interested in appliance repair!

janice25

07/23/2011

Overall
Jim is a responsible, generous...

Jim is a responsible, generous professiona. I called on a Saturday afternoon because my standup freezer had stopped working with a $1000.00 of food inside which was a risk of being lost. Jim gave us suggestions on what to do and the freezer began to work again. You can bet that I will keep Jim's phone number handy in case the freezer truly dies (as it has done once in the past!!). Thank you very much, Jim, for being willing to help us out in an emergency and on a Saturday.

anonymous

06/04/2011

Provided by Superpages
Overall

Quick response, great service and fair pricing. Would definitely recommend Southborough Appliance Service.

anonymous

05/16/2011

Provided by Superpages
Overall

Jim is absolutely the best. I wouldn't use any one but him. He was flexible and worked around my schedule. He also gave me some friendly tips on how to better maintain my appliance. Much appreciated. I highly recommend him.

aelbirt

03/10/2011

Overall
Repair Work

Jim is an amazing resource. He has helped us out with our dryer vent, dishwasher, and gas cooktop. He is courteous, on-time, reliable, and does a great job communicating the nature of the problem and providing the best solution at a reasonable price.

harranda

03/09/2011

Overall
thank you

thank you for coming out in a very timely manner. Jim was very nice to deal with. He was fair in price and took care of the problem with my dryer very quickly.

anonymous

03/04/2011

Provided by Superpages
Overall

OUTSTANDING Thank you for your quick response and outstanding pricing. First time I can remember getting my bill and thinking.....that's it.??? Thanks again!

anonymous

08/15/2010

Provided by Superpages
Overall

Excellent service.We were desperate for a repairman on a refrigerator. We were having a birthday party for our son. We had forty plus people expected and our refrigerator was not working when we woke up on Saturday morning.We called a couple of companies and no one would come over that day. We were elated when Jim told us he would "fit" us in. He was over in less than two hours and was able to fix it on the first visit.The best part of all was the price.Well under $200.southborough appliance and Jim wilol always be our first call from now on.

anonymous

08/15/2010

Provided by Superpages
Overall

Excellent service.We were desperate for a repairman on a refrigerator. We were having a birthday party for our son. We had forty plus people expected and our refrigerator was not working when we woke up on Saturday morning.We called a couple of companies and no one would come over that day. We were elated when Jim told us he would "fit" us in. He was over in less than two hours and was able to fix it on the first visit.The best part of all was the price.Well under $200.southborough appliance and Jim wilol always be our first call from now on.

anthony7271992

08/13/2010

Overall
he best!!! Jim always comes pr...

he best!!! Jim always comes promptly.We never need a call back .We are very satisfied with the service.Highly reccomend this copmany.

Details

Phone: (978) 621-1893

Address: 5 Prentiss St, Southborough, MA 01772

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