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        Email
        Extra Phones

        TollFree: (800) 774-0520

        Payment method
        amex, debit, discover, master card, visa, cash, all major credit cards, money order
        Neighborhood
        Riverside
        Other Link

        https://serenitygroup.com/contact-us

        Categories
        Insurance, Auto Insurance, Boat & Marine Insurance, Motorcycle Insurance, Recreational Vehicle Insurance

        Reviews

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        VS
        Victor S.

        12/27/2014

        Overall
        Low grade insurance

        Serenity insurance group is by far one of the worst companies to deal with. I have had multiple car insurances but this one is the worst!! Customer care is crappy. I locked my keys in my car called to bc of my lockout they said it would take 30min to one hour at the very most. IT TOOK 2 & 1/2 hours to come from San leandro ca to hayward ca.

        The staffing is nice but the ORGANIZATION as a whole is fraudulent. To get a operator on the phone wait the is 5 min. They cancelled my insurance policy by "mistake" a few times. Company is super unorganized you get what you pay for.

        Cheap outta state insurance means cheap customer service.

        Helpful(0)Flag

        Details

        Phone: (509) 456-5813

        Address: 930 W 2nd Ave, Spokane, WA 99201

        Website: https://serenitygroup.com/contact-us

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