Sam's Green Paw

I don't know what other people are saying about this place and making it sound like its horrible when its not! People should know ahead of time if they notice their dog is sick or not feeling good!! THIS PLACE IS AWESOME! MY DOG LOVES IT AND SO DO I :) TAKE YOUR DOG HERE YOU WON'T REGRET! AND GREAT PRICING!

We REALLY wanted to love this place. We have a chocolate lab puppy who really benefitted from running around and playing with the other dogs. The staff upfront are friendly and the facilities are nice.



Our complaint is this, I went to pick up our dog, who came to Sam's healthy and he was clearly sick. His face was covered with green mucus and instead of bouncing off the walls, which he normally does - he was lethargic. I took him directly to the vet who prescribed meds. NOT a huge deal, what was a huge deal was that we never got a call that he was sick.



We found out that other people who had taken their dog to Sam's at the same time also were sick. And all of us called Sam and left messages to speak to the owner concerning their policies on handling sick dogs and he never returned any of our phone calls, not one! To me this is a clear sign of, he just didn't care about the dogs, just wanted the money.



He should have returned our phone calls, if NOTHING else other than to say he was sorry to hear the dog had been ill. I would think.



Anyway, we will not be back.

This brand new, totally GREEN and ecologically correct pet grooming facility - which is located on Ventura Blvd., in Studio City is fantastic!



From the moment you enter, you are welcomed by a very professional and caring staff. The lovely sound of the Waterfall, located on the back wall of the lobby helps create a very Zen like atmosphere.



Every product used is natural, biodegradable and NO pesticides. This facility has definitely raised the Bar for all pet grooming companies all across the Country.



I recommend it for anyone who loves and cares about their Doggy.