Castle Dental & Orthodontics

I've been going to the Sugar Land location for almost a year now and have had perfect service with the finest professionalism. It has been years since I have experienced a dentist who is truly sincere and interested in my dental health. Dr. Paylan is a gifted and extraordinarily talented dentist who truly understands dental aesthetics and works hard to insure patient comfort and satisfaction. The facility is well managed by Clarice and get front office team. I highly recommend this location.

I just came back from an appointment at the Sugar Land (Texas) location with Dr Cheng that never happened. I waited for over 100 minutes and the front desk girls were still "trying" to check my benefits. I asked both women, and even tried asking another dentist and they all seemed oblivious to the fact that I've been waiting with two kids for over an hour and a half. The worst attention ever! They are soo unprofessional and profit minded..., I waited a few more minutes just to approach Dr Cheng and tell him myself: -Congratulations..., I've been waiting for over 100 minutes for an appointment is never gonna happen! I just moved from Chicago and can assure you this doesn't happen back there. I am myself from Southamerica and I can tell you this doesn't even happen in any debt-ridden-third-world-country! An hour and a half!!! What a shame for Texas..., wouln't be surprised if it all goes out of bussines soon! I give it all together a "ZERO" star rating! I can not believe all these previous reviews..., they are probably the employees trying to save the business! Search Yelp and other engines and you'll see. Taking my bussines somewhere else!