Kirby KIA of Ventura

The purchase has been a very painful one. It started out very well. We found a nice two year old Sedona with reasonable mileage at a reasonable price. That's when the pain started. First, they low-balled our trade in by $4,000. We worked through that and agreed on the terms of the deal. We signed the original contract on Saturday 5/4/13. We took the vehicle home and did a more comprehensive check of the vehicle's function. We found a few minor issues and one major issue. The major issue was probably one of sloppiness. The contract specified the vehicle mileage at 44,119. In fact, the vehicle had 4,600 more miles on the odometer. The minor issues could have been caught if a better job were done when preparing the car for sale. Things like the 12v outlets in the dash board did not work and a significant scrape on the bumper that was not obvious at night. We headed back to Kirby on Sunday to drop off our trade-in and the Sedona for service and give them a list of items that