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Reviews
08/09/2017
Wouldn't bring my cars any where else. They are honest, really know what they are doing, and very fair on their prices. Have used them many time and have never had any problems. It's hard to find a car repair service like this one.
04/26/2017
Absolute 5-star. Decades of automotive experience, and the best prices in town. - I had my sons car fixed here and they did such a good job, I brought my own car in when it needed a major repair. The repair was completed FAST, same day, and hundreds of dollars less than the dealership quoted! They are fast, they are fair, and they are very knowledgeable. Keith is an honest, friendly guy who wants nothing more than to get your car fixed right, and for a price less than the others. They get my highest recommendation!
12/18/2016
Not sure what the bad reviews are coming from but my experience was amazing! Need my number call me because I never new Keith or this place existed so this is an unbiased review. All my cars are paid off and I can't afford something new let alone thousands of dollars for repair. But things need to be done so I saw this place on yelp and read the bad review and still took my car to be looked at. I was working on my own shocks and structs but the bolt was seized and I had no way to get it off. When I arrived they pulled my car in front and put 4 mechanics on the car to replace the shocks and struts at once. Next went to another repair place and my engine got messed up needed replacing. Keith was the only one who cared, got my car in and fixed without a hitch same car. Window wouldn't roll down got fixed the same time. Windshield whipers stopped working fixed same day. I've spent around about $5000 repairing my car and I asked around and would have paid at least $10,000. I'm also military and the minute he found out here comes the red carpet and back rub! No just kidding I've spent a ton of time there and seen both civilian and military such as my self treated extremely well. So if you need a place to trust come here! Thanks Keith!
09/24/2013
nikki.henwood I am sorry you feel that way but let me first say if we did not put oil in your vehicle it would NOT have even gone 300 miles and second the brakes and rotors really don't have anything to do with your tire, we try very hard here but if a customer doesn't know about cars I can see how you would blame the shop for things that go wrong. to say scam isn't very fair to us.
07/16/2013
It's unfortunate what a scam this place is and I will write reviews wherever possible in order to save people money. Don't get me wrong they are nice but it's all a scam. My husband and I have spent over 2000 dollars in repairs and have had nothing but issues since. Of course he gets you with the "Id never let you ride in an unsafe vehicle with your daughter." Which is a complete crock! They apparently did an oil change on my husbands car which didnt last 300 miles and yea 300 not 3000. We found the engine bone dry. My tire is not working properly and you would think it would after supposedly fixing the breaks and rotors or what not. We've tried calling to have it fixed and the "wires get crossed" and they had "Cox" out there. Oh how convenient. I hope they enjoy their money because as far as I'm concerned what he did to my family and the safety risk he caused us will come back to haunt him. Hell say he upgrades your break pads for free and reduced the cost and this and that. Don't fall for it.
Details
Phone: (757) 491-2345
Address: 101 First Colonial Rd, Virginia Beach, VA 23454
Website: http://www.familyautorepairplus.com
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