Mr. Transmission

Thank you for helping me with my 2009 Lexus! You fixed my car what the dealer wanted for more money!! Thank you and the financing helped. Great service and over the top

I bought my car from the tidewater auction and as soon as I drove it away from the auction it started slipping gears. I was so upset I didn't know what to do. So I pulled over to the side of the road to check my fluid. The fluid was full but was really brown and stunk bad. By the look and smell I knew something was messed up. My first thought though was to try and get it home. But then I decided to look up a transmission place on my phone and start calling them the first couple I called said it would be around $100 to diagnose. Then I called Mr. Transmission and they told me if I could get it to them they would diagnose it for free. But suggested I might not want to drive it cause it could mess it up even worse and asked if I had roadside assistance maybe through my insurance company or phone provider. I explained I didn't know so they suggested to call them and inquire but if I didn't they could have me towed at no cost as long as they did the work. So I called my insurance company and sure enough they did. So I called Mr.transmission back and told them I was having it towed in they said as soon as it arrived they would check it out. They then called me as soon as it arrived and then called me after they diagnosed it and said it need to be rebuilt. So I signed off on the pull and they said they would have it out that day and have the builder open it up on Monday since it was Saturday and he didn't work the weekend I was like OK. Then Monday about 1030 they called me and told me what had malfunctioned and gave me the price which was in the ball park of what a few other place I had called said so I authorized the work. They said it would be done and ready for pick up Tuesday by close. Then I received a call Tuesday morning and they said the installer had stayed a little late Monday night to finish and I could come pick it up ....and its been running perfectly since!!!!!!!

Take your vehicle to Mr. Transmission. They did a great job on my car and saved me a ton a money over the dealership! Everyone there is very professional and very nice to deal with. Thanks for all your help!!