Nsalo Salon

Back drop: I was in a desperate state to fix my hair that was incorrectly cut by someone claiming to know how to cut curls. I tried on 2 separate occasions at a local salon: The first cut, one stylist gave me awkward layers and she angled the front of my hair (nearest to my face) and it came up shorter than requested. The second occasion a master stylist attempted to correct the previous stylists’ mistake and she too, came up with the short stick and still didn’t fix it.

After a few months of letting my hair grow out from that disaster I began looking for hair salons outside my local area and stumbled upon NSalo Salon’s website. Their bios on each stylist were great; Rhea’s caught my attention with a line that mentioned she too had curly hair. I did read some online (Yelp) reviews from many years earlier that were not as positive but Google reviews reassured me. I scheduled an appt anyway giving them the benefit of the doubt.

During my appt with Rhea Pemberton we talked styles, daily expectations, and past haircuts. She thoroughly scrutinized my hair and I felt very relaxed during our talk. She explained every last detail on what she would do to fix my hair completely without making it too short. I thought to myself….. “PPff! We shall see about that”……

Spoiler Alert: Boy was I wrong to doubt her!!! She managed to give me one of the best haircuts I’ve had in such a long time with a cut that I’ve never actually tried! The curls were bouncier and healthy and really contoured to my face. This excitement was short lived because I was about to face the bigger challenge later that week: washing and styling it myself in hopes of duplicating her creation. Success! I managed to recreate it using her helpful advice for curls and now I have bouncy less frizzy curls on a daily basis!

I wish I would have gone to her sooner but now that I’ve found a place I love I’ll be a frequent visitor.

My recommendation would be to try out the salon because I gave them an opportunity to work on my hair and they surpassed my expectations.

This salon is so personal and awesome....is full of stylist that are getting constantly educated to stay ahead of the game.

I am considering a formal complaint with the North Carolina Board of Cosmotology. The woman who cut my hair, Erica, did not pay attention the entire time she worked with me. I asked for a trim, and she cut off two inches. She flirted with a photographer the entire time she was butchering my hair. She walked away three times to socialize. She also said that brushes are against the law because they have talcum powder in them. I do not know how many other clients hair she has ruined, but hopefully this is the last. This salon experience was the worst I ever encountered. In addition, there were color splatters surronding each chair all over the floor, dust on the shelves, disorganization throughout the salon such as empty bottles and dirty bowls piled on desks and trays, and the procedures are extremetly over-priced, especially when one of the staff is a temporary-licensee and the other "artist" had five months expereince. I would have gotten the same results closing my eyes and taking a dull razor to my hair.