Regal Lube & Oil Inc

Went for a basic vehicle inspection. Absolutely terrible customer service. They unnecessarily drive your vehicle longer distances than needed and leave it running for the ENTIRE duration of the inspection (Which takes MUCH longer than any inspection that I have ever had). They even remove components on your dash and neglect to re-attach them.



They do not disclose pricing information for out-of-county vehicles. The employees are not trained to traffic standards and lie about the potential legality of inspection points. The facility is dirty and disorganized. The employees have no problem spreading the grease and dirt in the interior of your vehicle.



Give your money to someone more deserving; go somewhere else.

I have a repair shop in Wylie and have used Regal for my State Inspections since 2003 and have been more than pleased with their services. Prompt professional service and personal attention are their hallmarks!

I'm not sure what business the one-star review person went to, but I have frequented this business with both of my cars several times and each time I have been treated professionally and courteously. And they are always prompt.