Ace Auto & Tires

4 months to change an engine and still "working on that"

SCAMMERS! Been coming to this place for years. Used to be Henry's Auto Repair owned by an asian. Hole in the wall spot with good service, good prices and fast. Went for state inspections and oil changes and in n out service. Never any problems. Fast forward to 2013 and new caucasian owner and new name. same service though. Went today (1-4-14) for an oil change and once again new middle eastern owner. Oil change advertised for 19.99 (as always has been). I asked guy if he had Castrol and said yes no problem. I asked him how long he had been at location and he said 3 years. That shouldve been red flag that he was a liar. He must have noticed the expression on my face because he continued to say that his brother the "white boy" and him were owners. CLearly he is middle eastern. Took forever for my oil change because they had to go buy the oil! When it was time to pay he charged me 35!! i asked why and he said because i requested for Castrol. I told him i have always requested for castrol and pay 5 dollars extra. He said no way no how. I told him i would bring my receipts and he said please do. To his surprise, i went to my glove compartment and brought receipts. He made up all kinds of excuses after that but refunded me 5 dollars and said that was all he could do. To add salt to injury, i get in my car and theres oil foot prints all over my driver side. FREAKING IDIOTS cant even put paper over my floor mats or clean their effing shoes. How do you want to charge top dollar prices for this service? For a 35 oil change i can get my car vacuumed, all fluids filled, windows washed etc! Never ever will i return

This place is Amazing!!! The people are really nice and helpful.. They tell you want you need and dont lie about other BS... Their Labor is really cheap and they are efficient and quick.. Also the Mechanic is Really Good!!.. 14 Year experience with Chevyy they tell me... GO HERE YOU WONT REGRET IT!!