Trickett Honda

I had a Wonderful experience. The sales man was very helpful and I was satisfied with his attention.

Had great experience purchasing our van there. Quality sales people with experience. Service department is great!

Purchase went easily. Had went there several years ago and swore we would no go back. After Crest Honda would not help us, we were on the way to Murfreesboro to Ridell Honda but decide to give Trickett one more chance due to location. Every thing went great. But if you ask about the service dept I would have to tell you a different story. Took the car back to get strip above windshield replace due to problem and the part was not in. This was after being assured the part was ordered before we signed the papers and we also called to see if it was in. (Two weeks from purchase date). Told to bring car in only to find out the part was not there. Also ad found a dirty spot on interior which they tried to clean and now I have not a two inch spot but a spot that is 6 inches x 12 inches. Very very disappointed in the service dept. now have to bring back, waste another few hours as well as gas. So PRAISES to the sales dept but very very disappointed in the service dept and this is the first trip

It was great to return to being a Trickett customer. I bought my first Honda from Trickett in 1990. After living in Florida for many years, I am back and don't intend to ever leave again. Thanks to everyone. Aside from having a wonderful painless experience, I LOVE LOVE LOVE the car!

I emailed asking for what I wanted, model, price, color, etc., and Sharon Cooper replied quickly which exactly what I wanted. The sale was arranged over email, text and phone and I was able to purchase the next day. The color I wanted hadn't been detailed yet so it was delivered to me the following Monday with a full tank of gas and floor mats that I did not pay extra for. I am very pleased.

My daughter is a teacher at TW Hunter Middle School. Late yesterday afternoon she found that she had a flat tire and called Honda Service to help change the tire. Unfortunately the locking lug nut key was not returned after her last service visit at another Honda dealership and they were unable to help her. My wife was able to locate your dealership online and spoke with Bill. It was almost 6:00pm and Bill said that if she could make it to your dealership he would be able to help remove the lock and change the tire to the spare. She was able to limp in after a can of Fix a Flat and was met by Bill and two other gentleman. They removed the lock, changed the tire and had her back on the road in no time. They took care of this at no charge.

Our daughter has lived in Nashville for seven years, attending Vanderbilt undergrad and grad school and has settled in Nashville for life. We are from California and at times it is hard to be so far from family. As the father of two daughters I can't tell you how much your kindness and care means to me. Bill and your staff went above and beyond yesterday and I am grateful. Needless to say, we will be using Trickett Honda for all of our future needs.

Thank you!

Gene

Sharon Cooper contacted me from my internet inquiry. She encouraged me in my research for the car we needed. She was helpful and encouraging but not pushy. She seem to always have good timing in followups and was interested in my personal situation. Trickett had the car I was looking for and that was a hugh advantage over other dealers. They all wanted to see me a car but not the one I wanted. I look forward to future business with Trickett.

my daughter had just bought her first Honda,I was very impressed with the ride,comfort,quietness,and quality. I did my research as we were needing a replacement for out Navigator. We concidered the GM Enclave, Ford Explorer, and Honda Pilot. Consumer Reports played a big roll in our decision, Honda is rated #1 in holding its value, and almost no issues for repairs. Trickett had done well by us with my daughters purchase and we went back to Trickett for our Pilot. I did a search on the Trickett web page and was contacted back very quickly. We made an appointment with Sharon looked at and drove the Pilot, loved its many features, its size, and layout, quiet smooth ride. It really surprised me as the Navagator had set a high bench mark to follow. Well the Pilot rides as good and as quiet as our Navigator. Sharon got a really good price and fair trade in at a cost we could afford with the accessories we wanted and we LOVE our new Pilot. Thank you Trickett Honda and Thank you Sharon Cooper

I felt comfortable dealing with Bryan. He worked with me and I feel I got a good deal and a great car. Thanks < ; - )

Exceptional service! Over the last 7 years I've bought 3 Honda Civics from Robbie Payne. Robbie Payne is Trickett Honda's greatest asset! He is extremely courteous and easy to work with.

Staff was very helpful and friendly. Overall a very fair price. Staff answered all my questions and felt they were very knowledgeable of the product. Would consider for my next purchase.

Wow! …a sales person who understands that an auto purchase is not a game and applies his craft in that manner... Thank you Bryan Pirtle. (***** Stars)

Great job Bryan.

It was a pleasure meeting you.

The dealership looks great.

Everybody was very professional and the deal was very straightforward.

You guys have a great business.

I was reluctant to take a lease. After it was explained to me in way never before done I felt more comfortable. The process went quite well at the dealership. A few questions arose once I got the vehicle home.

There was no pressure at any point of the purchase

Very pleased. I did quite a bit of research before coming to Trickett. I know i got a great price for one of the best cars ever made. I am excited by the inexpensive oil changes the dealer offers and am sure I will be coming back.

Comfortable, relaxed. Not at all like the stress we had anticipated from experiences at many other dealerships. Sharon Cooper did an excellent job for Trickett Honda. Thank you Sharon.

The last

I would like to say what a great experience it was to deal with your personnel at Trickett.

Richard was the best!Very helpful all through the trip of driving the CRV,explaining every

thing I had a question about,and through all the paperwork.Very profesional,and knows

how to treat people.I would definately recommend any friend to Trickett.

We had a very nice experience Our salesman was very helpful and kind we would not hesitate to purchase another vehicle from Trickett Honda and our salesman

I had a wonderful experience at Trickett Honda. I will never go for any other dealer. It started when I called to ask for a price, I also requested an eprice online. I received a prompt response. I was late for my appointment because my old car broke down, and they were still able to accommodate, work together, and be flexible around my schedule. I never felt I was pushed for a purchase unlike the way I felt at other dealers. They did give me the best price which was $1000 cheaper than their competitive dealer for the same car. Not to mention that their fees are way lower. I bought the car on Saturday and then decided to add a co-owner in the title because of an insurance problem, I called the salesman on his personal cell and was able to arrange a time to do that on Monday afternoon without interfering with my schedule. In addition to all of that, they offered me a lower APR % (~1.0%) with a reputable bank than their competitive dealer. The salesman spent 30 minutes explaining every feature in the car (when and how to use it) and helped set my mirrors before I drove out with the car.



I also bought a cargo tray that I was suppose to wait until it comes to the shop to pick up. Store owner was courteous to give me the one he had displayed in the showroom and not have to come back to pick it up.



Overall, I am very pleased with my experience and appreciate everyone's help there. Big smiley face :))