Tomball Quick Lane

BE WARNED!! They over charged me for an oil change and filter, I should have gone back to Jiffy Lube!

I took my truck in on Monday to get the fluids and filters changed except motor oil & filter. Picked it up Tuesday and I changed the motor oil & filter. While underneath draining the oil, I noticed the Transmission Cover was untouched. I had paid for it and was on the Order Form. I took it back on Thursday, 9:00AM, and they said it would be finished in two hours. I had to show the 'technician how to remove the cover, drain the oil, and how to place the gasket. He couldn't keep the gasket on while lifting the cover. While I was showing him, I noticed the Fuel Filter wasn't changed, either. I went to the manager and complaint in front of several customers, one of whom decided to go elsewhere.



It was 4:00PM when I thought they were finished... I was wrong. They got an Engine Light alarm when they turned on my truck; they didn't install the Transmission Filter correctly and I had the leave the truck overnight. I didn't, even, get a rental being next to the Ford Dealership.