Saved to Favorites

(770) 979-2000CallVisit WebsiteVisit WebsiteMap & DirectionsDirections3500 Stone Mountain HwySnellville, GA 30078Write a ReviewWrite Review

More Info

General Info
Stone Mountain Volkswagen is an automobile dealership that has been in business for more than 15 years and features an inventory of new and pre-owned cars, convertibles, station wagons and sport utility vehicles. Its Volkswagen models include the Eos, Jetta, Passat, R32, GTI, New Beetle, Rabbit and Touareg. The dealership's financial services include online credit applications and warranty programs. Its service and parts department features diagnostic and repair equipment and sells a variety of manufacturer-recommended and certified parts and accessories.Stone Mountain Volkswagen provides tire rotations, transmission replacements, brake inspections, air conditioning performance checks, oil changes and wheel alignment services. It also inspects fuel and air filters, shocks, spark plugs, cooling systems and timing belts. Located in Snellville, Ga.,Stone Mountain Volkswagen offers appointment scheduling and parts order placement options.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Standards for Trust and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the businessā€™ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Car Repair New Cars New SUVs Used Cars Used SUVs Used Trucks Volkswagen Accessories Volkswagen Parts Volkswagen Service
Brands
Volkswagen
Payment method
financing available
Associations
Susan G Komen
Other Email

Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
JM
Joseph M.

10/07/2013

Overall

this salesperson has much knowledge of his product along with great manners and care for his customer he took much time with me in selection and getting me to know my new car I would recommend him and Stone Mountain VW anytime

JW
Jawan W.

10/04/2013

Overall

I've been a customer of Stone Mountain Volkswagen since it was Dwight Harrison Volkswagen and I have never been treated as well as I have with this recent service visit. The staff, most importantly my advisor Rudy Miranda, made me feel

like a priority and fought on my side to make sure I got the best level of service and satisfaction. I've been wary about bringing my car in the past but you have solidified my faith and earned a loyal customer. And I'll gladly share the word with friends and family.

BP
Barry P.

10/03/2013

Overall

The experience I received in your service department was great. Rose met me at my vehicle upon my arrival.

Very positive impression,everything was explain in detail.The time wait was sooner than I thought it be. Wow! I`ll be back....Smile

JT
Julie T.

10/02/2013

Overall

Everyone was friendly. I have always had a great experience. Jenn was just as nice as could be.

AH
Arnie H.

09/30/2013

Overall

I am a repeat customer; my second purchase of another new VW within three months. Besides being a fan of VW, my previous purchase went so well with Blake, I sought him out again and again he provided a great car buying experience! In addition to Blake, George and I'm sorry I cannot recall the finance fellow's name, were also terrific and professional.

LS
Laurel S.

09/27/2013

Overall

Just bought my 3rd car from this dealership. Very pleased with the level of knowledge, professionalism and assistance. Jean was very helpful and personable, an asset to the company.

RW
Ray W.

09/26/2013

Overall

My wife and I were extremely impressed with the sales team at Stone Mountain VW. Linda and Blake were very attentive and made the extra effort to find the car we wanted for the price we could afford. We had two vehicles from competing dealerships that we were ready to buy, but Stone Mountain VW made the effort to find out what we were looking for in a new car and what price we were willing to pay. In fact, the only reason we did not purchase our vehicle from one of the other dealerships is because Linda reached out to us on a daily basis to check in; something that the other two dealerships failed to do.



We are very happy with our purchase and the experience, and will definitely consider VW for our next car purchase.

DB
Dwight B.

09/24/2013

Overall

Recall item to help with fueling to insure against putting gasoline in a diesel tank. Courteous, prompt, friendly, timely. No problems. And someone called to follow up after the visit. SUGGESTION: If you are going to say call us if you have questions, then do not call again unless you hear from me. If you insist on acknowledging the call, then you should say so.

KH
Kyle H.

09/23/2013

Overall

Best car buying I've had. Straight up fair price. Quick and simple. Financing was easy. I enjoyed it

JS
John S.

09/16/2013

Overall

Blake and the entire team were professional, efficient, and put no pressure on me to make the transaction. The negotiations were transparent and I felt very well treated. I will likely return to the dealer for future car leases or purchases.

CC
Christopher C.

09/13/2013

Overall

I was in on Monday, September 9. My experience with service and parts couldn't have been better. I look forward to bringing my vehicles back to be serviced.

AK
Adam K.

09/12/2013

Overall

I felt as if I was very well taken care of and that I left with a good deal on the car I wanted.

gwannperryman

09/10/2013

Overall

JOSEPH (AND THE OTHER VW STAFF) ANSWERED ALL OF MY QUESTIONS IMMEDIATELY, SHOWING HIS/THEIR KNOWLEDGE OF THE PRODUCT AND FEATURES. HE WAS VERY HELPFUL WITH LEADING ME TO MAKE A DECISION REGARDING THE RIGHT CAR FOR MY BUDGET. HE'S WAS COURTEOUS AND PROFESSIONAL. I WAS VERY SURPRISED THAT HE WAS A NEW SALES PERSON. GREAT JOB, JOSEPH!

hannahhamby

09/05/2013

Overall

I got a fantastic deal on the car. Wes was extremely helpful from start to finish. I didn't feel pressured to buy. When I decided to move forward with purchase, he was a respectful and patient negotiator.



The positive expertise continued when I met with Mr. Kiker. It was late and the dealership was closed but he remained friendly and helpful.



I will certainly recommend Stone Mt VW to friends!

cindyslayton

09/03/2013

Overall

Someone had backed into my car (Jetta). So I came to the dealership to help me with the repairs and the process. Rudy helped me through this process and directed me to Osborne Bodyworks. Rudy was also able to help me get my emissions done during this time which had to be done by a certain deadline. Osborne Bodyworks did a great job on my car repairs and helped this process be a painless as possible. When I go to the dealership, I like dealing with the same person in the service department. It helps me feel more comfortable and informed as to the care and maintenance of my car. I feel the person is familiar with me as well as my car. Thank you Rudy and everyone that works on my car for all you do to help me.

pearlannedenny

08/29/2013

Overall

Hey guys everybody was fabulous I came to dealership for service on my old bug which was 2010 convertible final edition. Rudy was taking care of me but I talked to Greg and stone mountain payoff my bug and I got new bug and was very satisfied

brandonkeller

08/27/2013

Overall

Rosa was very helpful over the phone while getting info about the service I required and then followed up by being great in person. Very good service.

Overall

This time i'm not happy because when I came to do replace broken taillight assembly in the car ,they told

me it take about 45 Min, but I stay about one hour and haft, they fixed already and I sow my car outside finished about half an hour and I found some one came to me and said the car is ready. I told him but the car need to wash , he said rely you want it to wash I said yes. and he took the car and it take about one more hour and it is not cleaning well .

Details

Phone: (770) 979-2000

Address: 3500 Stone Mountain Hwy, Snellville, GA 30078

Website: http://www.stonemountainvw.com

People Also Viewed