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(770) 979-2000CallVisit WebsiteVisit WebsiteMap & DirectionsDirections3500 Stone Mountain HwySnellville, GA 30078Write a ReviewWrite Review

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General Info
Stone Mountain Volkswagen is an automobile dealership that has been in business for more than 15 years and features an inventory of new and pre-owned cars, convertibles, station wagons and sport utility vehicles. Its Volkswagen models include the Eos, Jetta, Passat, R32, GTI, New Beetle, Rabbit and Touareg. The dealership's financial services include online credit applications and warranty programs. Its service and parts department features diagnostic and repair equipment and sells a variety of manufacturer-recommended and certified parts and accessories.Stone Mountain Volkswagen provides tire rotations, transmission replacements, brake inspections, air conditioning performance checks, oil changes and wheel alignment services. It also inspects fuel and air filters, shocks, spark plugs, cooling systems and timing belts. Located in Snellville, Ga.,Stone Mountain Volkswagen offers appointment scheduling and parts order placement options.
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BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Car Repair New Cars New SUVs Used Cars Used SUVs Used Trucks Volkswagen Accessories Volkswagen Parts Volkswagen Service
Brands
Volkswagen
Payment method
financing available
Associations
Susan G Komen
Other Email

Categories

Reviews

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M.
Mickel withers ..

09/15/2014

Overall

Rose is the most wonderful person we have met in a while. Your service dept. is top notch and everyone of them needs a raise. We were in dire need of repair and had to pass emissions and your team did that in no time and did it right. Thanks we will sure use your company for all our VW needs.

AW
Anna W.

09/12/2014

Overall

My experience was wonderful...I had the pleasure of getting care directly form the owner....he was very nice...I pray for this establishment continued success under his leadership

R.
Rick ..

09/11/2014

Overall

Vehicle was repaired as requested. the entires staff was proffesional and addressed my issues promptly.

M.
Mark smith ..

09/08/2014

Overall

II new the model I wanted and the price range. Stone Mountain VW made it easy and practical to buy the car I wanted. I feel good about the purchase as the Jetta TDI Deisel has had such good reviews. It was the perfect car for my needs. It performs really well and so far, one week later, I am quite satisfied.

M.
Michael read ..

08/26/2014

Overall

Very good experience as always. The work was performed in a timely manner and I got good value for the money spent.

A.
Adam kappel ..

08/22/2014

Overall

Buying a used car at Stone Mountain Volkswagen was overall a very smooth process. Jean Fenelon made my girlfriend and I feel relaxed and comfortable in what can be a pretty stressful process. The staff was able to help us get the car what we wanted at a price that we were comfortable with and even helped us save money on financing. We're both very satisfied with the experience and would highly recommend Stone Mountain VW and Jean Fenelon.

T.
Tom maher ..

08/18/2014

Overall

Very nice & painless. My Passat was finished on time and washed and looked shiny when it was returned.

N.
Natalia ..

08/14/2014

Overall

Everything was handled smoothly, quickly, and efficiently from the phone call to book my appointment, to the valet service, to the actual service performed.

A.
Alison fritter ..

08/12/2014

Overall

Michelle was very patient with us and gave us an idea of all of our options. She tried very hard to get us a good deal on what we wanted and to have us leave satisfied.



The gentleman that came in to help her was also very nice and treated us with the same level of respect as Michelle had.



Overall, a very tiring day but with great customer service like Michelle had it made it worth it to drive home in a car we are very happy with.



We will definitely return for our next Volkswagen.

A.
Amir ..

08/11/2014

Overall

Great shopping experience, staff was very professional and straight to the point. Finished everything within couple of hours.

H.
Hannah k ..

08/05/2014

Overall

Jean, my sales consultant, was professional, friendly and courteous. He listened to my concerns and very respectfully made suggestions. When we couldn't quite agree on a price, we amiably agreed to disagree. However, because of his professional manner, I came back and upgrade my purchase. The Finance Director was just as professional and closed the deal in less than 15 minutes...in my book that is a record

D.
Deborah murray ..

08/04/2014

Overall

Great experience! Greeted warmly by all personnel. Claudio our salesman was very professional and efficient!

T.
Tatiana collind ..

08/01/2014

Overall

Exceptional client service and a real pleasure to shop at Stone Mountain VW. I was able to find a perfect car fro myself and Gene was a huge help. Thank you!

B.
Bill doster ..

07/29/2014

Overall

Great. They picked up the car for the 90 day check up. I did not have to drive to Stone Mountain.

M.
Mark young ..

07/24/2014

Overall

My experience was great. I already posted a review on Google the other day. The personnel were all very professional and friendly and the building and waiting room were pristine. The appointment took just a few minutes over the time quoted. Loved getting the car washed too.

A.
Alexsigman ..

07/21/2014

Overall

Very excellent. Friendly salesmanship. Good management. Helped me get into the car I wanted not the car I'd settle for.

R.
Robert lagrange ..

07/18/2014

Overall

Very good! Enjoyed the new set up and the desk with electrical plugs upstairs. Took less time than expected. Good explanations

JR
Julie R.

07/09/2014

Overall

Very friendly customer service, from our greeting through the purchase; good knowledge of the vehicles

SJ
Steven J.

07/08/2014

Overall

Samuel, his manager and Curt did an excellent job with the entire process from handling my concerns to closing out the final paperwork and delivery. I can not complain at all and am very satisfied with their hardwork

RA
Richard A.

07/04/2014

Overall

I was well received at the dealership for my appointment but really had not planned on buying a new car. However my salesman Phillip Franco assured me that he would be able to make me a great offer. After gathering the facts on what I wanted in a car he quickly brought down a car that he thought would satisfy my needs. After a test drive I realized he hit the nail on the head and a couple hours later I was driving my new car.

Details

Phone: (770) 979-2000

Address: 3500 Stone Mountain Hwy, Snellville, GA 30078

Website: http://www.stonemountainvw.com

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